Return and Refund Policy

Last updated: March 27, 2023

Thank you for shopping at Scientific Kart.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchase with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Scientific Kart, Hall Road, Ambala Kent.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

The website refers to Scientific Kart, accessible from https://scientifickart.com/

You can the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason.

The deadline for cancelling an order is 24 hours from the date you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise Your right of cancellation, You must inform Us of your decision using a clear statement. You can inform us of your decision by:

  • By email: support@scientifickart.com

We will reimburse You no later than 24 Hours from the day we receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

For the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 24 hours
  • The Goods are in the original packaging
  • The Goods are not functioning properly
  • If the Goods which you received are not in good condition
  • If Goods are damaged during shipping, you may place a return prior to that upload the images/video of the damaged product at the time of receiving. Thereafter,  we will examine it after receiving your returned product and if it’s not working properly, we will exchange and deliver it in 5-6 working days, depending upon your location

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or personalized.
  • The supply of Goods that are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

4265, Hill Road, Near Kali Bari Temple. Ambala Cantt- 133001

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We cannot issue a refund without receiving the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and shipped directly to you, You’d receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please get in touch with us:

  • By email: support@scientific kart.com